The hospitality industry is growing at a fast pace, and the future looks promising with scope for new innovations and ideas. One of the most recent ideas in this sector is the unmanned hotels. Unmanned hotels are fully automated hotels where all services are provided without human intervention. The idea of an unmanned hotel is not entirely new, but its widespread use will probably be seen more often in the coming years. This article explores the pros and cons of an unmanned hotel, examples, advantages, disadvantages and cost considerations associated with it. Read on to know more!
What is an unmanned hotel?
An unmanned hotel is a hotel where all the functions are operated digitally and don’t require human interaction. Unmanned hotels offer a wide range of services such as booking, room service, and management functions. The staff working in these hotels are robots, Artificial Intelligence (AI) based software and a few humans to maintain these systems. These hotels are operated entirely through an app where you can check in, order room service, and find out about the amenities offered by the hotel. These hotels are fully automated, and there are no humans involved in their operations.
Advantages of an Unmanned Hotel
There are several advantages of an unmanned hotel. Let’s have a look at some of them: The most obvious advantage is that it is cost-effective. A fully automated hotel doesn’t require human employees, and they are often fully automated. So, it saves a lot of money that otherwise would have been spent on salaries and benefits. Customers have an option to choose their stay in a particular hotel based on their preferences and budget. For example, customers who are on a budget can always opt for an unmanned hotel with fewer amenities. This way, they can save money while staying in a particular hotel. As all guests are digitally connected, it becomes easier to keep a track of their movements. For example, if someone stays in a solo room, it becomes easier to find out if the guest is safe or not.
Disadvantages of an Unmanned Hotel
There are a few disadvantages associated with unmanned hotels as well. Let’s have a look at a few: The main disadvantage is that some services offered by hotels, such as cleaning the rooms and providing laundry services, will be inefficient. If a guest wants to get his room cleaned, he will have to do it himself. Similarly, guests will have to do their own laundry. Some guests might feel uncomfortable staying in such hotels. If a guest is not comfortable with technology and if he doesn’t have access to the internet, then he will not be able to avail the services offered by hotels. There is a chance that some guests might miss out on the privacy of their stay. Some hotels, especially unmanned hotels, don’t have separate rooms. Instead, they have pods where several guests can stay together.
Conclusion
In this article, we explored the pros and cons of unmanned hotels. These hotels are fully automated, cost-efficient and they don’t require human intervention. They are indeed a new trend and are expected to grow in the coming years.
